Privacy Policy
Welcome to Yurts at Yelverton (“we”, “our”, “us”).
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use and disclose your personal information when you visit our website or make a booking.
Information We Collect
We may collect:
- Full name
- Postal address
- Email address
- Telephone number
- Booking details
- Number of guests
- Vehicle details (if required for access)
- Payment information (processed securely by our payment provider)
- IP address
- Browser and device information
- Website usage information collected via cookies
How We Collect Information
We collect personal information when you:
- Make a booking
- Contact us
- Complete an enquiry form
- Subscribe to our newsletter
- Browse our website
- Interact with us on social media
Why We Collect Your Information
We use your information to:
- Process bookings
- Confirm reservations
- Contact you regarding your stay
- Respond to enquiries
- Process payments
- Improve our website and services
- Comply with legal obligations
- Prevent fraud
Disclosure of Information
We may disclose your information to:
- Payment providers
- Booking management software providers
- Website hosting providers
- IT support providers
- Government authorities where legally required
We do not sell your personal information.
Payment Security
Payments are processed using secure third-party payment gateways.
We do not store complete credit card details.
Data Security
We take reasonable steps to protect your personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
- Modification
- Disclosure
Access and Correction
You may request access to the personal information we hold about you and ask us to correct inaccurate information.
Requests can be made via:
Email: bookings@yurtsatyelverton.com.au
Cookies
Our website uses cookies to improve your browsing experience.
More information is available in our Cookie Policy.
Contact
Yurts at Yelverton
Address: Yelverton National Park, Yelverton, Margaret River, Western Australia
Email: bookings@yurtsatyelverton.com.au
Telephone: TBC